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Cookie Policy


When you visit our website, we may collect information from you such as online identifiers that help us track unique visits and monitor patterns of customer website traffic such as who visits and why they visit. We may use third parties to collate session data to help us understand our internet traffic data and data regarding your browser type and computer. We may then use or disclose that statistical data to others for marketing and strategic development purposes, where consent is provided, but no individuals will be identified in such statistical data.

Cookies


Cookies are small text files that are downloaded and stored in the user’s web browser while the user is browsing a website. They are used to remember visitor preferences and analyse how people use the website and may be saved by the user’s browser on their computer and mobile device. A pixel tag is an invisible tag placed on certain pages of our website, but not on your computer. Pixel tags usually work together with cookies to help us give you a more tailored service.

We may use cookies and/or pixel tags and other tracking technologies (collectively called “cookies”) on some pages of our website.

Internet browsers normally accept cookies by default, although it is possible to set a browser to reject cookies. We will ask your permission before using any cookie that is not essential to the use of the website. However, refusing to accept cookies may restrict your use of our website and/or delay or affect the way in which our website operates.



What type of cookies do we use?


Necessary Cookies

These cookies are essential to making our website usable by remembering which permissions you have given for the collection of your data as well as enabling basic functions like page navigation, using our website’s features, and accessing certain areas of our website. The website cannot function optimally without these cookies.

Cookie Provider Cookie Name Purpose
whichmortgage.ie cookiePreferencesSet To track whether or not a user has accepted cookies
Lifespan: 360 days
whichmortgage.ie functionalOptIn To track whether or not a user has accepted functional cookies
Lifespan: 360 days
whichmortgage.ie performanceOptIn To track whether or not a user has accepted performance cookies
Lifespan: 360 days
whichmortgage.ie marketingOptIn To track whether or not a user has accepted marketing cookies
Lifespan: 360 days


Functionality Cookies

These cookies allow us to personalise our features so you can view our website optimally based on your previous visits. These cookies can also be used to remember changes you have made to text size, fonts and other parts of the website’s pages you can customize. They may also include cookies that keep track of your progress when completing online forms, as well as keeping track of which forms have been submitted and which resources have been downloaded.

Cookie Provider Cookie Name Purpose
whichmortgage.ie guides_downloaded To track which guides users have downloaded
Lifespan: 90 days
whichmortgage.ie form_submitted To track which users have submitted forms
Lifespan: 90 days


Performance Cookies

These cookies collect information about how visitors use our website, such as which pages visitors go to most often and whether they get error messages from the website’s pages. These cookies do not collect information that identifies a visitor. All information that these cookies collect is aggregated and therefore anonymous.

Cookie Provider Cookie Name Purpose
Hotjar _hjSessionUser_ Keeps the Hotjar User ID which is unique to the site
Lifespan: 365 days
Hotjar _hjIncludedInSessionSample Determines if a user is included in the data sampling defined by the site’s daily session limit
Lifespan: session
Hotjar _hjSession_ To hold current session data
Lifespan: session
Hotjar _hjIncludedInPageviewSample To determine if a user is included in the data sampling defined by the site’s page view limit
Lifespan: session
Hotjar _hjAbsoluteSessionInProgress To detect the first page view session of a user
Lifespan: session


Marketing Cookiess

These cookies collect information about your browsing habits such as the content you viewed, the links you followed and information about your browser and device, in order to make advertising more relevant to you and your interests. They can also be used to limit the number of times you see an advertisement or omit advertisements that are no longer relevant to you.

Marketing cookies from third parties such as Google, Bing, Facebook, Instagram and LinkedIn are used to present advertisements for our services over the Google Network and via Bing, Facebook, Instagram and LinkedIn. This means that you may see an advertisement for our services as a result of visiting our website. Your personally identifiable information is not used by any remarketing services other than to present you with our services.

Cookie Provider Cookie Name Purpose
Google _gcl_au To store and track conversions
Lifespan: 90 days
Google _gcl_aw To store and track conversions
Lifespan: 90 days
Google _gac_UA- To store and count page views
Lifespan: 90 days
Google _ga To store and count page views
Lifespan: 2 years
Google gclid To identify the specific click that lead to the user’s first visit to our website (if user came from Google)
Lifespan: 90 days
Google _gid To store and count page views
Lifespan: 1 day
Google _gat_UA- To read and filter requests from bots
Lifespan: session
Microsoft msclkid To identify the specific click that lead to the user visiting our website (if user came from Bing)
Lifespan: 90 days
Microsoft _uetsid To store and track visits across websites
Lifespan: 1 day
Microsoft _uetvid To store and track visits across websites
Lifespan: 365 days
Meta Meta Pixel To track views originating from Meta social platforms
Lifespan: session




How can you manage cookies?


When you visit our website, you can choose to allow all cookies, or manage them through your consent preferences where you have the option of selecting the categories of cookies that you want to allow. Note that the necessary cookies will always be active and you cannot opt out of these cookies.

You can update your cookie preferences using the link below:

Manage Preferences

Useful information about cookies, including how to remove them, may be found at http://allaboutcookies.org.



Questions?


If you have any questions pertaining to this Policy and our use of Cookies, get in touch with our Data Protection Champion, who is responsible for Data Protection in our organisation, here:

Email address: [email protected]
Phone number: 00353 01 882 6100



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